Did anyone succesfully connect with globalprotect through the IOS App ?

L1 Bithead

Did anyone succesfully connect with globalprotect through the IOS App ?


I just downloaded the app from the appstore, and just at the point where i got enthusiastic, i got a certificate error which should not be there because the chain is correct.

After clicking OK, i got the error "Cannot connect to Globalprotect. Your internet connection or Globalprotect network appears te be offline." But if i try to connect through the builtin Cisco client, everything works fine and quick.

Anyone a good idea to solve this ?

Kind regards,

René Posthumus

L6 Presenter


IOS app needs both Portal and Gateway license.

L4 Transporter

I got it working just fine on my iPhone 4S running iOS v6.1.2.

L6 Presenter

I got it working just fine on my iPhone 4S running iOS v6.1.2.


You mean GP on apple market ?

if yes than there is something wrong on their document :smileyhappy:

L4 Transporter

Yes, the GlobalProtect iOS app from the Apple AppStore.  Works great on my iPhone.

L6 Presenter

interesting.Something wrong but what.

Support will answer that.

L4 Transporter

As I understand it you only need the GlobalProtect subscription if you want to do HIP Profile type stuff when your iDevice connects. The table in that image above is misleading... you don't have to have a GP subscription if you just want to provide VPN connectivity, only if you want to do the HIP Profile matching.

L4 Transporter

The new native iOS application requires the GlobalProtect gateway subscription to be active on the firewall in order to connect.  Using the builtin VPN client and having X-Auth enabled in the GlobalProtect configuration does not require the license and continues to be a supported configuration.

L4 Transporter

Ah I see. I was thinking of the old X-Auth method, I didn't realize a GP subscription was needed for the new iOS app. Good to see an official confirmation from PA on this.

L6 Presenter

I am confused.

what jwolach is saying this new ios app. is working.So maybe they use with license ???

Gp for iphone

1- no license needed

2-only portal

3- portal with gateway

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