different wildfire version

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Highlighted
L3 Networker

different wildfire version

Hello,

 

We have a couple of PA3020 but only one of them have different wildfire version as currently installed once we saw failed wirdfire update messages. Is it normal behaivior to have a different wildfire verison instllaed even though it is the same model? what could be the reasons of failing update?

 

 

devsrv.log

2018-12-27 14:18:17

2018-12-27 14:18:17.596 +0000 Warning:  pan_cfg_sysd_parse_response_msg(pan_cfg_sysd.c:859): got error response from cfgpush.s1.comm.cfg: failed to handle WILDFIRE_UPDATE

pan_comm_0.log

2018-12-27 14:18:17

2018-12-27 14:18:17.593 +0000  pan_comm_handle_cfg_phase1(pan_host_sysd.c:2164): ctd content changed: wildfire

pan_comm_0.log

2018-12-27 14:18:17

2018-12-27 14:18:17.595 +0000 Error:  _handle_WILDFIRE_UPDATE(pan_host.c:686): pan_ctd_readin_av() failed

pan_comm_0.log

2018-12-27 14:18:17

2018-12-27 14:18:17.595 +0000 Error:  pan_host_handle_msg(pan_host.c:1079): failed to handle WILDFIRE_UPDATE

pan_comm_0.log

2018-12-27 14:18:17

2018-12-27 14:18:17.595 +0000 Error:  pan_comm_handle_cfg(pan_host_sysd.c:582): error in handling 20: failed to handle WILDFIRE_UPDATE

pan_comm_0.log

2018-12-27 14:18:17

2018-12-27 14:18:17.595 +0000 Error:  pan_comm_load_wildfire(pan_host_sysd.c:816): pan_comm_load_content() failed

pan_comm_0.log

2018-12-27 14:18:17

2018-12-27 14:18:17.595 +0000 Error:  pan_comm_do_cfg_phase1_dp(pan_host_sysd.c:1930): pan_comm_load_wildfire() failed

ms.log

2018-12-27 14:18:24

2018-12-27 14:18:24.696 +0000 Error:  pan_mgmtop_do_install_content(pan_ops_content.c:7050): failed to install latest WildFire

 

Thanks.

 

Best regards,

Bomi


Accepted Solutions
Highlighted
L3 Networker

 

This was due to the bug of the software version 8.1.1.

 

PAN-98116:

2018-12-31 10:20:12.226 +0000 Error: _sysd_lns_add_file(sysd_lns.c:152): Unable to open /proc/pan_local_info: Too many open files2018-12-31 10:20:12.227 +0000 Error: sysd_sync_connect(sysd_sync.c:243): socket():: Too many open file
2018-12-31 10:21:02.238 +0000 Error: _sysd_lns_add_file(sysd_lns.c:152): Unable to open /proc/pan_local_info: Too many open files2018-12-31 10:21:02.238 +0000 Error: sysd_sync_connect(sysd_sync.c:243): socket():: Too many open file

Wildfire issues are side effects of this dataplane issue.

View solution in original post


All Replies
Highlighted
Cyber Elite

Hi @Transporter

 

How often do your firewalls check for and install wf updates and do they do this all at the same time? After this failed update is the update still failing or is it now working again?

Highlighted
L3 Networker

 

This was due to the bug of the software version 8.1.1.

 

PAN-98116:

2018-12-31 10:20:12.226 +0000 Error: _sysd_lns_add_file(sysd_lns.c:152): Unable to open /proc/pan_local_info: Too many open files2018-12-31 10:20:12.227 +0000 Error: sysd_sync_connect(sysd_sync.c:243): socket():: Too many open file
2018-12-31 10:21:02.238 +0000 Error: _sysd_lns_add_file(sysd_lns.c:152): Unable to open /proc/pan_local_info: Too many open files2018-12-31 10:21:02.238 +0000 Error: sysd_sync_connect(sysd_sync.c:243): socket():: Too many open file

Wildfire issues are side effects of this dataplane issue.

View solution in original post

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