- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
06-30-2020 08:56 AM - edited 06-30-2020 09:00 AM
No Disable option available although its set to allow with comment. GP version 5.1.4
06-30-2020 09:47 AM - edited 06-30-2020 09:48 AM
I'm going to guess that one of the stored registry keys that actually drives this option just didn't quite carry over post upgrade correctly. The agent should re-pull these options within 24 hours if you can wait, otherwise an uninstall and re-install of the agent should clear things up.
* edit: This option works on 5.1.4 without issue, you shouldn't have to downgrade to 5.0.*
06-30-2020 10:53 AM
@BPry I think issue is with only allow with comment option, it works with allow with ticket.
Also i just reinstalled GP and it still does not display it. I will try system reboot later as ticket option started working only after reboot. Refresh connection did not seem to help there.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!