DNS Security cloud query timeout.

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DNS Security cloud query timeout.

L3 Networker

Hi Support,


Good day, i have concern about this system alert DNS Security cloud query timeout. Not sure what to check as  if this is normal alert? The dns security cloud connection seems good.


attach the screenshot alert message and dns security connection


Kindly please advise


Thank you



Cyber Elite
Cyber Elite

if you look at the time of those log query sytem logs, this does not seem to be an acute issue. I'm seeing similar entries in my logs.

Might be a short delay during the lookup that causes it to time out, the default looup timeout is 100ms, which you could increase if you feel you're seeing too many of these: Device > setup > content-id > realtime signature lookup > DNS Signature Lookup Timeout (ms)


Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization
  • 1 replies
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