09-30-2022 06:31 AM - edited 09-30-2022 06:32 AM
we have had this message in the system log for two or three days, is there currently a problem with the Palo Alto Cloud?
Does anyone else have this message too?
10-14-2022 12:00 AM
09-30-2022 07:30 AM
It's not a widespread issue, but since this is all distributed there could be an issue simply with your local cache.
10-01-2022 05:57 PM
We have been seeing this too for several days. We cannot find a resolution to this.
10-01-2022 09:20 PM
Same here. I have an open TAC case on the issue
10-03-2022 12:16 AM - edited 10-03-2022 12:36 AM
Please let us know the TAC case resolution on this issue.
My workaround about this issue is based on https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000001Uc6CAE
First I checked if DNS security subscription on my firewall is valid.
After I reset the local cache with command "clear dns-proxy dns-signature cache", the error message stop appearing in system logs and the local cache it's regenerated.
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