Do we have to reinstall globalProtect after a gateway cert was renewed

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Do we have to reinstall globalProtect after a gateway cert was renewed

L2 Linker

Recently we renewed the gateway cert, after that, a few colleagues have to reinstall the globalProtect agent, otherwise he/she will get error message "gateway certificate is invalid".

 

BTW, we use self-signed certificate.

 

Is there anyother way could fix this gateway invalid issue?

 

Thanks

4 REPLIES 4

L7 Applicator

did you try just restarting the pangps service on local device...

Did not, will try when have a chance.

Also... did this cause issues for all users or just a few...

 

Can't offer much help but just curious...

 

not for all users

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