Slowness in a specific gateway

[aj.ram189]

I am experiencing a significant drop in internet speed (less than 1 Mbps) when connecting to a specific gateway using GlobalProtect VPN on my laptop. Here are the key points:

• Issue: Internet speed drops to less than 1 Mbps when connected to a specific gateway.
• Comparison: My coworker experiences good speed on the same gateway using his laptop. When I log in to his laptop with my credentials, the speed is fine. Conversely, when he logs in to my laptop with his credentials, the speed remains low.
• Conclusion: The issue appears to be specific to my laptop rather than my user credentials or the gateway itself.
• Additional Information: When I disconnect from the VPN or connect to another gateway, the speed is fine. My IT team suggests performing an OS reset/reinstall, which I don't think is necessary for this issue.

Could anyone please assist in resolving this issue?

[reaper]

There is a crypto profile (network > network profiles > globalprotect ipsec crypto profiles) associated with the gateway that dictates which cipher suite is used when communicating via GlobalProtect

Could be that that one gateway is using a different profile and your laptop has trouble communicating over that protocol ,worth checking out before restaging your laptop

a bit of a longshot