04-05-2011 02:51 AM
I have recently deployed PAN 2050 in my organization. We are enabled file blocking for selected file types e.g. (EXE, BAT, CAB, ZIP, ISO, RAR etc.) in both the direction. Currently we are facing some issues with DOCX, XLSX, PPTX, ASPX file types. Even though this file types are allowed PAN is detecting these files as ZIP files and it is getting blocked. I understood that these files are ZIP files but I have to exclusively allow these file types when ZIP is blocked. I have already tried multiple rules in same File blocking profile but it didn’t work.
Did anyone face this issue before? Is there any solution to this or any particular setting that i have missed that is causing this issue?
04-05-2011 10:37 AM
I'm not sure what you can do here since the file is first identified as ZIP, then unzipped and further identified as a DOCX file. To allow DOCX you will also need to allow ZIP files.
You might be able to create more restrictive Security Policy rules above the existing ones and only allow ZIP and DOCX files to/from certain sources and applications.
Cheers,
Kelly
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