Enhanced Security Measures in Place:   To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.

Doubt configuration HA Paloalto-Aruba

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Doubt configuration HA Paloalto-Aruba

L4 Transporter

Hello to all

I have a pair of FW PA-460 active-passive. When we perform Failover I lose 40 seconds the network to the internet. i have only HA1 connected on a pair of SW aruba. I suspect it may be an Aruba or Paloalto configuration issue. Any idea?

Best regards.

6 REPLIES 6

Cyber Elite
Cyber Elite

Hello,

I think these articles may be useful.

Layer 3 High Availability with Optimal Failover Times Best Practices

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClHnCAK

 

Resource List: High Availability Configuring and Troubleshooting

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClIbCAK

 

Regards,

Cyber Elite
Cyber Elite

Hello @Alpalo

 

have you enabled Passive Link State to Auto?

Here are references:

What is the corresponding link state when the passive link state is set to auto?

Configure Active/Passive HA

 

Setting the link state to Auto allows for reducing the amount of time it takes for the passive firewall to take over when a failover occurs.

 

Kind Regards

Pavel
  

Help the community: Like helpful comments and mark solutions.

Hi @PavelK 

Hi @PavelK

Yes, I have enabled auto mode, but the problem persists, we only have HA1 enabled, I don't know if the problem is related to it.

HA1 is connected to the aruba pair switch with LACP . any other idea?

Thank you very much

Any idea?

 

Thanks so much

Cyber Elite
Cyber Elite

Hello,

You have your HA connections between the two Palo Alto's via a switch? 

Regards,


@Alpalo wrote:

Hi @PavelK 

Hi @PavelK

Yes, I have enabled auto mode, but the problem persists, we only have HA1 enabled, I don't know if the problem is related to it.

HA1 is connected to the aruba pair switch with LACP . any other idea?

Thank you very much


Twice now I only see mention of HA1 being used/turned on.  Do you not have a config for HA2?  Is there no HA2 connectivity (of some sort) between FW1/2?  

 

HA1 links carry management sync/config sync.  HA2 links carry TCP session sync.  If you do not have HA2 connections between your active/passive firewalls the TCP state of existing sessions will NOT be known to your passive firewall and when a failover occurs all that session data will be lost and will need to be restarted for ALL traffic.  If this is how things are then I could potentially see a 40 second delay in your HA failovers.

 

I'm not sure what your routing situation is but relevant IP/routing information/state wouldn't be known your to your passive firewall and would have to be learned.  Then once the network state is known to the firewall then all client TCP sessions could get re-established.

  • 640 Views
  • 6 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!