could you provide some more details ? What kind of platform do you have, what is the behavior you are observing versus what are you expecting, is the dataplane idle or loaded, are you downloading over a VPN, http, ssl, SMB, ...
That's still a little hard to guess what is going on 🙂 although 100kbps sounds a little low.. are you sure there are no packets being dropped, are you running a recent (6.0.13, 6.1.11, 7.0.7, 7.1.2) PAN-OS ?
you can check dropped packets by setting a packet-diag filter and reviewing counters associated with the sessions you set your filter for
> debug dataplane packet-diag set filter match source 1<client IP> destination <webserver IP> > debug dataplane packet-diag set filter match source <webserver IP> qdestination <address of your firewall's untrust interface> > debug dataplane packet-diag set filter on > show counter global filter delta yes packet-filter yes [repeat several times]
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!