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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Monitor hits against captive portal?

When using user ID and captive portal, when an Auth attempt fails because of the captive portal, how can you get notified? We have spent hours troubleshooting broken apps because the captive portal was preventing access but we have no indication of the reason.

btrotter by • L1 Bithead
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  • 5 replies
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ISE syslog for UserID

I am trying to parse ISE RADIUS logs to help map wireless users to IP addresses. I have the Palo configured as follows but I am not getting any info from ISE. I am not that familiar with ISE and did not set up that end but have been told that ISE is sending the RADIUS Accounting logs to the management interface of the firewall. I I have User...

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Resolved! Captive Portal with Vwire.

Why does below document advise we need a L3 interface for captive portal? We are running solely vwire and I still get on form when testing. I do have repsonse pages setup as well https://live.paloaltonetworks.com/t5/Configuration-Articles/Configuring-Captive-Portal-in-V-Wire-with-RADIUS-Authentication/ta-p/58143

Resolved! Two factor issues after upgrading to GlobalProtect 3.x

Hi, After doing an upgrade from GlobalProtect 2.3.4 to 3.0.1 we're having issues with users not being able to do two factor authentication in combination with SSO. The software we're running is SecurEnvoy, which has been working fine up to the client update. Firewalls are running PAN-OS 7.0.5-h2. SecurEnvoy responds as it should, and sends...

arvesynd by • L3 Networker
  • 4639 Views
  • 2 replies
  • 0 Likes

External CA Certificate Options Greyed Out

Hi guys, I've followed the documentation on how to generate a CSR (https://live.paloaltonetworks.com/t5/Configuration-Articles/How-to-Generate-a-CSR-Certificate-Signing-Request-and-Import-the/ta-p/53593) but when importing the certificate I'm only able to select one option, as shown below. Could you please help explain why they're greyed...

Resolved! Correlated Events Action

Hello, How Palo Alto choose action for correlated events? For example we have several medium severity events with summary Host visited known malware URL. In some events action is alert and some events action is block-url.

ToniE by • L2 Linker
  • 4544 Views
  • 2 replies
  • 0 Likes

Resolved! Hardware refresh HA pair of 2050's to 3020's

I need to refresh some 2050's HA pairs for 3020 HA pairs. This shoud be a pretty simple prcedure but I cannot find any instructions on how to perform this upgrade. Beside the fact 2050's don't have dedicated HA interfaces, are there any other gotcha's that spring to mind? In a nutshell, my plan was to bring the new pair into Panorama with th...

WAN Interface Not Registering MAC Address With Upstream L2 Switch

Hello folks, need some help here. After upgrading from 6.0.8 --> 6.1.0 --> 6.1.2, the WAN interface of the upgraded device, part of an HA-Pair in active-passive mode, does not register its MAC address with an upstream directly connected L2 switch. If I fail back over to the non-upgraded device, passing of traffic resumes as normal and th...

Unused Rules

There is a feature to highlight unused rules. If a rule goes from used to unused does that feature show it as unused and if so how long does it take to show it as unused?

jdprovine by • L4 Transporter
  • 8077 Views
  • 11 replies
  • 0 Likes

Resolved! Home configuration PA-200 help

Hi guys, Im new to this and im trying to install a pa-200 at home. I have managed to install it in a layer 2 configuration but i would like to install it now in a layer 3 configuration. I have followed this article https://live.paloaltonetworks.com/t5/Configuration-Articles/Setting-Up-the-PA-200-for-Home-and-Small-Office/ta-p/61838 but without...

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Resolved! Send ICMP Unreachable panos7

HelloWhat really is the purpose of using that checkbox in policy action with drop or reset ? What are benefits ? ThanksRegards

PanIst by • L3 Networker
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  • 5 replies
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Resolved! SSL Intercept

Hi all, before I head of and start configuring is it possible to test SSL Decrpyition in Vwire mode? I ahve a test server spun up in my lab and wanted to confirm

  • 24359 Posts
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