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01-24-2014 09:55 PM
01-29-2014 09:31 PM
Could you please try to upload the file manually to the PAN firewall and then install it.
Also, verify ms.log, to get more information while trying to retrieve the file from update.paloaltonetworks.com.
> tail follow yes mp-log ms.log
Thanks
01-30-2014 09:46 AM
Getting the same issue. Had it at two sites already. I manually upload and install the content package and leave the firewall for a bit. It seems to come right by itself... Nothing else worked
01-30-2014 10:29 AM
Have you checked ms.log, while it was failing..? ms.log and system logs should give us some more detailed information, why it was failing to retrieve.
Thanks
02-06-2014 01:34 AM
I'll have a look at ms.log next time when I see the issue again. Thanks
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