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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Wildfire Analysis Email Alerts

Hi,Can you confirm how quickly we should be receiving the Wildfire analysis report following a malicious file detection?I have a wildfire upload that occured at about 2am GMT, I have the PAN log message reporting the upload, and in the PAN Wildfire THREAT log I can see it has been logged as malicious and links me to the online portal with the an...

apackard by • L4 Transporter
  • 2560 Views
  • 2 replies
  • 0 Likes

Resolved! What is the maximum number of AD users per AD group?

Hello guys.I have a question about group membership of AD.What is exactly the maximum number of AD users per AD group on the Firewall? How much PAN recognize the maximum users per AD group from AD? There is no limit? or has limit?If it has a limit, Please let me know Thanks in advance.Regards,Roh

Resolved! Can not use captive portal

Good afternoon!I'm configuring captive portal to authenticate user through Radius. I followed steps on How to Setup Radius Authentication for Captive Portal ( enable UI on source & destination interface => create Radius Server Profile and Radius Authentication Profile => enable Captive Portal on UI with that Radius Profile & Transp...

About group-name contains special character

Hello guys.I have a question about group name could contain a special character such as & ! * from ActiveDirectory. I think it is not working properly if group name contained special character. Customer have using GlobalProtect with LDAP authentication from AD as a AD group and AD group has special character &. User could not be authenti...

Custom Vulnerability Not Showing Correctly In Reports

Hi, we're running 5.0.6 on our firewalls and 5.1.5 on Panorama.I have some custom vulnerabilities that, when triggered, do not show up correctly in reports (Monitor Tab, ACC etc).Only the reference number is show, not the name, description or assigned risk.We have had this issue since v4, and had hoped that the v5 upgrade would fix, but still ex...

apackard by • L4 Transporter
  • 3881 Views
  • 5 replies
  • 0 Likes

Wildfire Not Downloading

We have around a dozen firewalls licensed for WildFire (technically they are on the 1 month trial while we arrange to deploy our paid-for licenses - which might impact the following question..)The issue I have is that 1 firewall is now about a day behind the others with downloads because, every time it performs an update check it comes back with...

apackard by • L4 Transporter
  • 3576 Views
  • 3 replies
  • 0 Likes

Resolved! How do I debug NTP not working?

(active)> (active)> show ntpNTP state:NTP synched to LOCALNTP server secondaryNtpIp connected: FalseNTP server primaryNtpIp connected: FalseI tried debug software restart ntp, waited a while and got the same results. The time's off my system clock by less than a minute.

ddaniels by • Not applicable
  • 23367 Views
  • 7 replies
  • 0 Likes

Resolved! Panorama - Pan-DB and BrightCloud

Hi all,I know there is a limitation in Panorama and today we are only able to manage in one Panorama only Palo with same Url firlering database. We can't mix both Brightcloud and Pan-DB database on one Panorama.Recommandationare either to use the same database (of course ..) or to use two different Panorama.Does anybody fond a solution as workar...

VinceM by • L5 Sessionator
  • 5511 Views
  • 7 replies
  • 0 Likes

Install of Panorama *AND* importing configs from existing 3050's

GreetingsWe already have our HA pair of 3050's installed and running in the network. We now have (after the fact) purchased Panorama in order to manage an upcoming DR site as well as the existing pair. Has anyone attempted to import configs into Panorama from existing configs on 3050's (running 5.0.8) and completed it successfully? Or is this go...

daugust by • Not applicable
  • 4720 Views
  • 6 replies
  • 0 Likes

Performance capabilities of Palo Alto 3000 Series Firewalls

Hello, We are currently building out our network infrastructure for a new office and have a question regarding the capabilities of the PA 3000 series firewalls. We want to use to be able to use two PA in high availability mode (active-passive) to do our routing, DHCP for different vlans, antivirus filtering, web filtering, vpn, potentially vlans...

MarkTan by • L2 Linker
  • 3141 Views
  • 2 replies
  • 0 Likes

Adding 2nd External IP range to firewall

Hi,We have a set of external IPs and a virtual router setup with a default route of 0.0.0.0/0 going out though an address in the External range which is our ISP routerWe're adding another /25 range of External IPs to the router (different subnet completely from previous IP range). How do we get the firewall to use these?Thanks

GC66 by • L1 Bithead
  • 2681 Views
  • 2 replies
  • 0 Likes
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