11-20-2020 02:41 PM
Hi Team,
one of our Client had app and threat license earlier now the license has been expired.Both the devices is in HA.So one of the device has been Rma Now i have configured but i have getting error of Antivirus mismatch because threat license has been expired so how i can rectify the issue of antivirus mismatch
11-21-2020 11:49 PM
Go to the support portal and download just the apps bundle instead of the full apps and threats bundle. The apps bundle is free and you just need a support account to get the download; manually upload it and install it on both firewalls and you'll clear the error.
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