email change

[sib2017]

Hi,

How can I change my email address which is associated with live.paloaltonetworks.com

Thanks

[Raido_Rattameister]

Send email to livehelp@paloaltonetworks.com

They will help you out.

[jdelio]

Let me try to chime in here, as this keeps coming up for many reasons.. 

We cannot just change the email address as that is what your account it based on.  But we can help transfer once a new account is created. 

In order to change the Email address you use to log into Live, you have to create a new account and then after the Live Community members can help transfer everything over to the new account.

Steps:

Please register for a new public account for Live Community by following the steps below:

1. Clear your current login state by going to https://login.paloaltonetworks.com/logout
2. Register for a Live Community account here.

Once you have established your new account, we can transfer your former account history over to your new account, if you like. Just send us a message at livehelp@paloaltonetworks.com , with your old and new username and we’ll take care of the rest.

Best regards,

Live Community Team

Palo Alto Networks

Live.paloaltonetworks.com