error downloading version 10.1.1

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error downloading version 10.1.1

L0 Member

When I tried to download the PA version 10.1.1 on my appliance, it sent me an error,

Operation
Download
Status
Completed
result
Failed
Details
  • Failed to download file
 
 
 
 
2 REPLIES 2

L5 Sessionator

Does your device have a valid support contract? Also in device->setup->services you are pointed at the correct update/dns servers?

Help the community! Add tags & mark solutions please.

Cyber Elite
Cyber Elite

Hello,

Also click the 'check now' at the bottom. I have seen this cause a few errors for me in the past as the page didnt have the latest list.

 

Regards,

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