08-02-2011 08:08 AM
Hello to everyone, I hope someone could help me.
When I generate PDF Reports by User-Activity I receive a .CSV File instead of a PDF File with the following line in the file.
| Error in data download: /opt/pancfg/session/pan/csv/0052551788358449.csv not present |
Do someone know why is this happening?
Thank you for your help.
08-02-2011 05:58 PM
This could be an issue with the browser. Try a different browser and also try shortning the time frame for the user activity report. I would suggest opening a case with support and to have somone take a look at the firewall.
Dominic
08-08-2011 11:34 AM
Hello Dominic.
Thank you for your response we tried with a different browser (Mozzilla FireFox) and shows the same issue.
I think that I will open a case.
Regards.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
