While troubleshooting a intermittent GP issue, I have noticed the below error repeating in the useridd.log.
I am not sure if this part of the problem or not, but it does look a little worrying. I can still browse AD from the firewall and find groups.
2021-09-20 16:18:10.268 +1000 connecting to ldap://[192.168.1.1]:389 ...
2021-09-20 16:18:10.273 +1000 ldap cfg UserGroupMapping connected to 192.168.1.1:389(index 0)
2021-09-20 16:18:10.327 +1000 Error: pan_ldap_ctrl_search_device(pan_ldap_ctrl.c:1889): user_id database is not bound yet
I can also see groups mapped when I run the below command:
>show user group-mapping state all
Performing the below commands hasn't seemed to help either:
> debug user-id reset group-mapping all
>debug software restart process user-id
User-ID is still functioning in some respect as people are able to authenticate to GP and users are able to access resources through security policy rules where user-id is defined.
Any ideas on how to resolve this error?
Thanks in advance.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!