Error: Thermite Certificate is used for CDL communication

[Pras]

Hi All,

I get the below error while trying to send my logs to the Cortex Data Lake when trying to onboard without Panorama.

Any idea on to resolve this guys?

Many Thanks,

[Pras]

@BPry 

@mivaldi 

[KieraMitchell]

Hey, I see you didn't get a response to this one.

If this has not yet been resolved, I highly recommend going through the steps outlined here;

https://live.paloaltonetworks.com/t5/prisma-access-articles/firewall-unable-to-register-to-cortex-da...

If it has been resolved, may I ask how?

Thanks!

Kiki

[Pras]

@KieraMitchell Thanks a lot for following up. Yeah, the case was transferred to PA TAC (But i do not know the the resolution as I was on leave)