Failed to find PANPG virtual adapter interface

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Failed to find PANPG virtual adapter interface

L4 Transporter

Hi all,

 

I am experiencing this issue with Global Protect : "Failed to find PANPG virtual adapter interface".

The version of GP is the latest released 2.3.3.

Version of client is Windows 8.1.

I have already tried:

 

- Uninstalled Anti-Virus

- Disabled Windows Firewall

- There no other VPN Remote Access client on PC

- Installed and executed the GP client as administrator

- Several reboot of PC

 

Any kind of suggestion? Thoughts?

 

Thanks in advance,

Best Regards

Luca

 

Failed to find pan PG.JPG

 

8 REPLIES 8

Cyber Elite
Cyber Elite

Have you tried running the installer 'as administrator' ?

Tom Piens
PANgurus - SASE and Strata specialist; (co)managed services, VAR and consultancy

L4 Transporter

Hi Luca,

 

This certainly looks like a software issue, the following steps have been reported to help in earlier cases :

 

> Disable WMI services, run - services.msc - WMI - stop the services.
> Delete the files under,  C:\Windows\System32\wbem\Repository
> Delete GP related files, un-installed GP , make sure that the virtual adapter disappeared.
> Reboot the machine and install it back and check the status

 

Hope this helps !

 

Yeap!

 

I have already tried 

Hi syadav,

 

I will try and I will let you know.

 

Thanks a lot for now 🙂

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