Failed to find PANPG virtual adapter interface

[TheRealDiz]

Hi all,

I am experiencing this issue with Global Protect : "Failed to find PANPG virtual adapter interface".

The version of GP is the latest released 2.3.3.

Version of client is Windows 8.1.

I have already tried:

- Uninstalled Anti-Virus

- Disabled Windows Firewall

- There no other VPN Remote Access client on PC

- Installed and executed the GP client as administrator

- Several reboot of PC

Any kind of suggestion? Thoughts?

Thanks in advance,

Best Regards

Luca

[reaper]

Have you tried running the installer 'as administrator' ?

[syadav]

Hi Luca,

This certainly looks like a software issue, the following steps have been reported to help in earlier cases :

> Disable WMI services, run - services.msc - WMI - stop the services.
> Delete the files under,  C:\Windows\System32\wbem\Repository
> Delete GP related files, un-installed GP , make sure that the virtual adapter disappeared.
> Reboot the machine and install it back and check the status

Hope this helps !

[TheRealDiz]

Yeap!

I have already tried 

[TheRealDiz]

Hi syadav,

I will try and I will let you know.

Thanks a lot for now 🙂