File is being blocked

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File is being blocked

There is a file that is being blocked with an extension of .ATB.ZIP is there anyway to allow this file to be downloaded instead of being blocked by the rule. I am guessing this is a predefined rule in the Palo Alto because all other .zip files are allowed. Should I inform the company to change the name of the file so that it is allowed to be downloaded. 

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Cyber Elite

Hello,

What do the logs say is the reason for the block? Could have a signature match to a known bad file?

 

Please advise,

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