Hello,
I am facing an issue with my firewall. it is very slow in the GUI as well as CLI. if i click any tab in the firewall it is taking too much time to refresh and loading the page.
firewall model - PA-500
PAN-OS version - 8.1.15
below i check from my side:-
pa500> show system disk-space
Filesystem Size Used Avail Use% Mounted on
/dev/sda3 3.8G 2.4G 1.3G 65% /
/dev/sda5 7.6G 5.2G 2.0G 73% /opt/pancfg
/dev/sda6 3.8G 1.5G 2.2G 41% /opt/panrepo
tmpfs 489M 210M 279M 43% /dev/shm
/dev/sda8 125G 84G 35G 71% /opt/panlogs
* in the resource follow, i observe some time appweb process spike mort than 100%
* Even the firewall is taking too long time to generate TECH support file . Once i check in the TECH support file there is some critical event is showing.
below are the logs:-
2021-03-14 06:11:08.643 +0300 Error: pan_tunnel_mp_sync_modify_cb(ipsec/src/pan_ipsec.c:708): sysd_async_modify_obj failed (TIMEOUT) for tunnel_mp_sync.
2021-03-14 06:11:17.643 +0300 Error: pan_tunnel_mp_sync_modify_cb(ipsec/src/pan_ipsec.c:708): sysd_async_modify_obj failed (TIMEOUT) for tunnel_mp_sync.
2021-03-14 06:11:21.647 +0300 Error: pan_tunnel_mp_sync_modify_cb(ipsec/src/pan_ipsec.c:708): sysd_async_modify_obj failed (TIMEOUT) for tunnel_mp_sync.
2021-03-14 06:11:21.976 +0300 UNKNOWN TID: MODIFY 402 [RSP,v1] (114/36) { 'flgs': 0x2, 'pfx': [ sw.keymgr., ], 'spec': tunnel.ipsec.sync, 'ss': [ ], 'ts': 0xd1e473, } obj: [ <>, ]
2021-03-14 06:11:21.984 +0300 UNKNOWN TID: MODIFY 403 [RSP,v1] (114/36) { 'flgs': 0x2, 'pfx': [ sw.keymgr., ], 'spec': tunnel.ipsec.sync, 'ss': [ ], 'ts': 0xd1e474, } obj: [ <>, ]
2021-03-14 06:11:21.987 +0300 UNKNOWN TID: MODIFY 404 [RSP,v1] (114/36) { 'flgs': 0x2, 'pfx': [ sw.keymgr., ], 'spec': tunnel.ipsec.sync, 'ss': [ ], 'ts': 0xd1e475, } obj: [ <>, ]
* Session count is expected only b/w 6000-7000.
I am not able to find the reason for slowness. can anyone help me with this?
