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FW wrongfully declared as a spare

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FW wrongfully declared as a spare

JDesseroir
L0 Member

‎01-26-2024 12:55 AM

Hello,

 

One of my FW is wrongfully declared as a spare and thus I can't update it without transferring licences from another FW.

 

It seems that I can't chage this property on my managing asstets page. 

 

Can anyone help. ?

 

Regards

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JayGolf
Community Team Member

‎01-27-2024 12:33 PM

Hi @JDesseroir ,

 

Please create and Administrative Case within the CSP. 

LIVEcommunity team member
Stay Secure,
Jay
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