General - PA 5220

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Highlighted
Cyber Elite

issue was fixed by restart the log receiver from the root

MP
Highlighted
L2 Linker

I'm experiencing the same issue on my standby device( PA 5250 ).

But restarting the log-receiver service did not resolve the issue.

Any other suggestions ?

Highlighted
L2 Linker

Was it better in the "number of hints"(debug log-receiver rawlog_fwd show hints-stats) after you restarted the log receiver? all the logs that were failed to forward to PANORAMA are stored in the hints to forward in the next attempt. Once you restarted the log receiver the logs stored in the hints are started forwarding to PANORAMA as one log per second untill all the logs in the hints are become zero. So it may take a while to get that count down to 5000.

 

Not sure if there is any other issues. 

Highlighted
L2 Linker

debug log-receiver rawlog_fwd show hints-stats

Hints statistics
Number of hints on disk : 0
Number of hints acked : 1
Number of hints corrupted : 0
Number of hints purged : 0

 

And still receiving the error...

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