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Global protect and Outlook 2016
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09-04-2019 06:07 AM
Recently we observed an issue for users on GP and using outlook.
When the GP is etablished and if the user launches Outlook in less than 1 min the outlook throws the error
"we are unable to connect right now. please check your network and try again later"
The same user once connected to GP and tried to launch post 1 min the outlook works fine
I am unable to link to GP or generic Outlook behaviour, any pointed from the community is highly appreciated.
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04-07-2020 08:08 AM
Karthik,
Would be interested to see how that option goes when configured under the app agent... did you just put the domain url in there of you had to type in http://<website>
For me adding that domain to split tunnel did not resolve the issue, it only worked once i added to pre-logon policies.
RJ
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09-04-2019 06:59 AM
are you using user-ID mapping?
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09-04-2019 07:01 AM
Yes, GP auth then user-id maping for the same.
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09-04-2019 07:03 AM
is part of your outlook config cloud based... if so then it may be denying traffic as user ip mapping is not yet complete.
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09-04-2019 07:07 AM
if a user disconnects and then reconnects immediately, does it still take 1 min ?
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