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10-12-2020 02:38 AM - edited 10-12-2020 02:44 AM
I'm setting up Global Protect Pre-logon and I have been able to setup the portal and gateway fine. I have hit a brick wall as the only way I have got this working is to log into the laptop and then I log out of the laptop and then the pre-logon is working. When I reboot the laptop and try to connect it is always saying disconnected.
I'm using PAN-OS 9.1.4 and Global Protect Client 5.0.10 and using machine certificates.
I would be very grateful for any help.
10-14-2020 04:18 AM
I have now solved the issue.
It is to do with the machine certificate that is being auto-enrolled on to the laptop. It didn't have the FQDN of the device in the subject field of the machine certificate.
10-12-2020 03:16 AM
Hi @Patrick_Jessett,
more info will be needed, what guide you used to Configure Pre-Logon?
10-12-2020 04:13 AM
Hi
We had already setup Global protect but as a user-logon (on demand).
This then caused an issue with the remote devices if a users had not logged on to them before so we then thought about moving to pre-logon.
I followed the following articles:
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClEYCA0
10-14-2020 04:18 AM
I have now solved the issue.
It is to do with the machine certificate that is being auto-enrolled on to the laptop. It didn't have the FQDN of the device in the subject field of the machine certificate.
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