Global Protect showing "Connecting" and "Still Working"

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Highlighted
L1 Bithead

Global Protect showing "Connecting" and "Still Working"

I have been stuck at this thing for days . Have even tried reinstalling the application , but still it is stuck at "Still Working" and connecting. Just a heads up, 

  • No prompt is showing in security&privacy for allowing the application.
  • Have tried "spctl kext-consent add PXPZ95SK77" in recovery mode and restarted mac . Still issue persists.
  • In PanGPA.log i am getting 
    P2710-T26131 Jun 17 19:51:44:678100 Info ( 228): InitConnection ...
    P2710-T26131 Jun 17 19:51:44:678123 Debug( 57): fd still open before connect
    P2710-T26131 Jun 17 19:51:44:678337 Error( 80): CPanSocket::Connect - Failed to connect to server at port:4767
    P2710-T26131 Jun 17 19:51:44:678358 Error( 232): Cannot connect to service, error: 61
    P2710-T26131 Jun 17 19:51:44:678453 Debug(1198): CPanCommand::Send - InitConnection failed again. return without sent.
    P2710-T26131 Jun 17 19:51:45:249806 Debug(1196): CPanCommand::Send - not connected, and reintialized connection to service.
    P2710-T26131 Jun 17 19:51:45:249819 Info ( 228): InitConnection ...
    repeatedly. 
  • used command "netstat -an | grep 4767" nothing is displayed.
  • Using MacOs Mojave (10.14) and GlobalProtect Version (5.1.1-12) 

Accepted Solutions
Highlighted
L1 Bithead

Re: Global Protect showing "Connecting" and "Still Working&a

I upgraded my OS to Catalina(10.15.5) and reinstalled globalProtect VPN . It got solved . 

View solution in original post


All Replies
Highlighted
Cyber Elite

Re: Global Protect showing "Connecting" and "Still Working&q

@rishav007,

Sounds like you are running into GPC-10395 whcih was addressed in 5.1.3. Install 5.1.4 and see if the service starts successfully. 

Highlighted
L1 Bithead

Re: Global Protect showing "Connecting" and "Still Working&a

I upgraded my OS to Catalina(10.15.5) and reinstalled globalProtect VPN . It got solved . 

View solution in original post

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