Enhanced Security Measures in Place:   To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.

General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Ensuring a Safe and Secure Community: How You Can Help

 

Dear LIVEcommunity Members,

 

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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safe-community_oct24.jpg
jforsythe by Community Team Member
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Palo Alto Support Going down hill

Is it just me or is Palo Alto Phone support going down hill. It use to be when you called within 15 min you had a tech but over the last 2 years its getting worst to get a human on the phone and opening a ticket online is no better. I opened a ticket

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Resolved! Routing by country/region.

Ok, Palo Gurus - 

 

I'm fairly new to the platform, but learning as quickly as I can.

 

As best I can tell, although Palo maintains lists of IP ranges associated with countries - "Regions" (Great!), these can only be referenced in security policies (Stup

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Decryption changes v9.0.4

We upgraded the firewall to v9.0.4 from 8.1.11h2 this weekend and came in to our hosted exchange / outlook profiles failing to load. I added the mail host server in the do not decrypt policy and a percentage of the users reported services normal. It

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Millette by L1 Bithead
  • 2686 Views
  • 1 replies
  • 1 Likes

Zone mapping in SDWAN

I find this document below hard to follow or understand. Can someone explain it to me in simpler terms? For example, suppose I have the following zones already: Trust, Untrust, VPN. What would this map to in SDWAN? What is zone-internal? Is that Trus

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BBartik by L2 Linker
  • 3781 Views
  • 2 replies
  • 0 Likes

Resolved! Configure Global Protect with username and password

Hi, 

I'm installing Global Protect on multiple windows devices that they are sharing the same username and password to authenticate with Global Protect.

I'm trying to configure Global Protect client to add username and password to authenticate during t

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xsuper23 by L0 Member
  • 7220 Views
  • 1 replies
  • 0 Likes

Wildfire statistics

Hi,

 

I have a question related to Wildfire: We need wildfire statistics during the year 2019, inspected files, files with malware, files with grayware and files with pishing. Is there any way to collect this info? from PA or wildfire web? I can not fi

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BigPalo by L4 Transporter
  • 1914 Views
  • 1 replies
  • 0 Likes

Data Lake status SNMP monitoring

Hi everybody,

we are quite often have a problem with logging to Data Lake.

Mostly Data Lake certificate expires and is not being renew automatically, so logs are not being forwarded to Data Lake and XDR doesn't have info. 

Is there a way, how to moni

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IKE gateway is not allowed

Hi all, 
I've just installed a PA 3220 and there're dynamics VPNs tunnel. IKEs are up. However,  phase 2 (tunnel) aren't coming up. 

 

Looking at the logs I see the following logs for all VPNs .
"initiate negotiation to dynamic peer from IKE gateway is n

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WRibeiro by L1 Bithead
  • 5947 Views
  • 5 replies
  • 0 Likes

MineMeld engine showing failed to start?

Hey guys, just attempted to setup minemeld . when we login to minemeld, i noticed that it is showing that minemeld engine has failed to started. attempted to restart engine but it does not seems to have any difference in results. we did harden the se

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