GlobalProtect client for macOS 12 Monterey

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GlobalProtect client for macOS 12 Monterey

L0 Member

Anyone know if/when there will be support of GlobalProtect running on macOS 12/Monterey?

13 REPLIES 13

L5 Sessionator

As of guidance last week, we are targeting Monterey for late 5.2.10 (ish) release. 

 

That would put you in the end of December early January timeframe. Usual disclaimer applies of this isn't a promise etc.

Help the community! Add tags & mark solutions please.

Cyber Elite
Cyber Elite

@remillet,

Outside of it being officially supported by PAN, the current 5.2.8 agent is working on our macOS Monterey clients without any issues. 

Cyber Elite
Cyber Elite

Agree with @BPry ,

 

So var we have only one user running MacOS 12, but without issues for 5.2.7 and 5.2.8 - well except for the known bug with HIP report and ARM chips - GPC-13870

L1 Bithead

Hello mates.

 

 Unfortunately a bunch of my users (and me, too) suffer from sudden lack of connectivity on macOS 12 with GP 5.2.8-23. It seems like the issue occurs after longer period of user inactivity ( > 8 hours). I haven't found any issue on PAN-OS side and the only solution for time being is to reboot a mac 😞 The issue is not permanent and not repeatable.  

I created a support ticket with a lot of debug logs, screenshots, etc. I hope support will find a solution 😞

M

@MarcinSt 

Just generally curious, but why do you have situations where you have a tunnel staying inactive for greater than eight hours without being cleared on the firewall or closed by the agent? 

@BPry 

 I meant lack of user's activity on a mac.

BTW a few minutes ago I opened a lid of my macbook and even if I was able to connect to Internet suddenly it suddenly died. However, this time I change of GW was sufficient to bring it to life again.... 😕

I use one of my macs with newest OS however the second one (which is more important) is usually updated long after release. Unfortunately this time I had to reinstall macos and I did it to Monterey, too....**bleep** happens 😞

M

5.2.10 has been released.  I don't see any explicit statements in the fixes for either Monterey or Windows 11.  Any thoughts?

Nevermind, I answered my own question.  The compatibility matrix has been updated.  Yay!

Where Can I Install the GlobalProtect App? (paloaltonetworks.com)

L1 Bithead

Hello everybody.

 

 I wanted to share that even if I migrated to 5.2.10 same issue still occurs. I found a user who is disconnected once-twice daily (win10). Then during chat with another user he was disconnected twice. GP logs collected, support ticket re-opened 😕

 

M
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