After updating to10.2.1 and 6.0.2 GlobalProtect client I could not connect to VPN.
The problem was occurred for one endpoint. So I used the second one to connect and update the client.
Also the DNS(for split tunnel) was not work. I had to make "virtual change", just to press the OK button and commit. After that DNS was working. Also the HA was not working and with the same work around it did.
With iPhone the problem s that although login successful the status is disconnected.
So it sounds like post upgrade the configuration migration to 10.2 wasn't handled 100% correctly during the upgrade process. That happens occasionally and the candidate-config kind of corrects itself into a usable format which is why those commits "fixed" the issue.
If I'm reading the remaining issue correctly, you're saying that when you connect via the iPhone you immediately get disconnected? Do you have a GlobalProtect subscription to allow you to use the mobile client? Is their anything on the firewall's GlobalProtect logs for the client pointing towards any issues with agent profiles or the like?
Same issue here with PA-220, PAN OS 10.2.3 (GlobalProtect Client on PA is: 6.1.0). iOS Clients cannot connect anymore after upgrading PAN-OS on firewall device. Windows/MacOS clients can connect... logs seem fine.
We did some testing with new/blank IOS devices, where we didn't have any error. Several IOS devices are still not able to connect. Reset/Restarts didn't work. IOS 16 also affected. I guess there should be an app update for Global Protect app in appstore from palo alto or a PAN OS update on Firewall?
Having the same issue like @itfromgermany after upgrading PAN220 to 10.2.3 from 10.2.2-h2
Prior to the upgrade iOS 16.0.x clients were able to connect successful via GP App 6.0.2-0 to portal and then establishing an IPSec connection. Using local authentication on the fw, no SAML.
iOS Clients can connect to the portal and successfully authenticate on the pan but forwarding to the gateway results in an continuous loop (seen in the gp logs: successful auth, then followed by a gateway-register / gateway-logout loop in a 1sec inverall; in iOS app it's just stuck at "Connecting"
Having the same problem with iOS GlobalProtect 6.0.2 using SAML on PanOS 10.2.2.
Connections from Windows and MacOS work just fine.
iOS successfully authenticates and GP shows a "Login Successful!" message, but when I close the message GP is disconnected again.
During sanity testing I too found that switching from SAML to local auth does allow iOS devices to connect. Issue just seems to be iOS GP & SAML.
Palo Alto Support is still clueless. I guess it's maybe related to mobile phone provider in relation to the setup (Telekom, LTE, Germany, IPV6, IOS 16). Because e.g. travelling through Italy with another mobile phone provider we hadn't seen the issue. I've sent you a DM. If anyone else is struggling with the issue, would be nice if you can post it here.
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