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GlobalProtect Licence

L1 Bithead

Greetings,

I've just upgraded to 6.0.2 and when I commit any changes I receive this error"

"No GlobalProtect portal license

vsys1portal "portal-tunnel"config"default user-config"modify gateways cutoff time will not take affect.

Any ideas as to why this would happen after the upgrade and not previously?

How would one resolve this?

Thanks in advance.

1 accepted solution

Accepted Solutions

L7 Applicator

Hello Asabadin,

There is a known issue exist in PAN OS version 6.0.2, observed a commit warning that cut-off time will not take effect.  To get ridge of this problem, you can upgrade to PAN OS version 6.0.3 ( Issue fixed in 6.0.3)

Workaround: The warning might be seen after upgrade the PAN OS version to 6.0.2. The error will occur with default value 0 or any modified value other than 5. Hence, change the field to empty or 5. The warning will be gone.

Go to Network > Global Protect > Portal > Client Configuration > Gateway

cut-off-time.JPG

Hope this helps.

Thanks

View solution in original post

2 REPLIES 2

L7 Applicator

Hello Asabadin,

There is a known issue exist in PAN OS version 6.0.2, observed a commit warning that cut-off time will not take effect.  To get ridge of this problem, you can upgrade to PAN OS version 6.0.3 ( Issue fixed in 6.0.3)

Workaround: The warning might be seen after upgrade the PAN OS version to 6.0.2. The error will occur with default value 0 or any modified value other than 5. Hence, change the field to empty or 5. The warning will be gone.

Go to Network > Global Protect > Portal > Client Configuration > Gateway

cut-off-time.JPG

Hope this helps.

Thanks

thanks hulk......worked a treat.

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