10-18-2016 07:35 AM
chrome version 54.0.2840.59m if unknown-udp is blocked - google is not working
Any idea ?
10-18-2016 09:53 AM
I'm sorry but there must be something different at your side.We replicated it on 3 different customer.Thanks
10-18-2016 10:03 AM
10-18-2016 10:17 AM
Chrome uses quic by default that runs over udp.
Probably they changed the behaviour and Palo AppID does not match any more.
Temporary workaround might be to disable quic in Chrome.
You can't decypt quic anyway so you loose visibility when users access Google services with Chrome so disabling it might be good idea anyway.
10-20-2016 01:48 AM
Had the same issue, Palo TAC advises that the content team is working to resolve the issue. Watch this space for an emergency release.
10-21-2016 02:52 AM
With the most recent version of the browser Chrome, Google updated their experimental protocol QUIC, which caused the "quic" App-ID to be misidentified as "unknown-udp". With this content update, Palo Alto Networks is releasing additional coverage for the "quic" App-ID to include the changes made by Google.
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