GP agent upgrade

Reply
Highlighted
L2 Linker

GP agent upgrade

 

Hi Team,

 

Users already upgrade version GP from 1.2.1-15 to 3.1.3.-21.

 

But on dashboard firewall, it show GP version 1.2.1-15 .?

 

How to upgrade GP version on dashboard Firewall PA.

 

and when users connect to vpn. GP keep ask to downgrade version. but I already disable auto update.

For end users, they already upgrade latest version.

 

PA-500

 

Highlighted
Cyber Elite

@abdulhakam,

You need to activate the latest agent bundle that matches your client version, or the version that you want your clients to utilize. As for the upgrade notice, it sounds like you don't have the 'Allow User to Upgrade GlobalProtect App' option set to Allow Manually. That will prevent the message from popping up while also not upgrading the agent automatically to match the agent bundle on the firewall. 

Highlighted
L2 Linker

Hi @BPry Thanks for reply.

 

"You need to activate the latest agent bundle that matches your client version, or the version that you want your clients to utilize."

 

How to activate the latest agent .? to same like client version and dashboard GP version(Firewall).

 

Before this, GP agent will popping up to upgrade version. So after users upgrade the version, the GP agent keep popping up to downgrade version. When I check on dashboard firewall, GP version still using old version. but GP agent already upgrade.

Now i temporary disable for update.

 

How to matches GP agent with firewall dashboard .?

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!

The Live Community thanks you for your participation!