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GP gateway getting ignored

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GP gateway getting ignored

Sambhu21
L1 Bithead

‎08-04-2021 05:19 AM

 

I have one of the users getting the below error in the PanGPS log

 

ignore gateway gateway.####.com , duration time is 0xFFFFFFFF, priority=1
gateway.####.com -1ms

 

This user is located near the mentioned gateway, How to make this work for GP Client not to ignore the gateway.

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2 REPLIES 2

BPry
Cyber Elite
Cyber Elite

‎08-04-2021 10:47 AM

@Sambhu21,

What version of the GlobalProtect Agent does this user have installed? 

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Sambhu21
L1 Bithead

‎08-04-2021 11:13 AM

5.2.4

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