GP issue with phone and tablet after upgrade to 7.1

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GP issue with phone and tablet after upgrade to 7.1

L4 Transporter

Hi All,

 

It seems we facing issue after upgraded to 7.1.0 with Smartphone and Tablet with GP client:

 

GP_error_From_Iphone.JPG

 

 

This VPN remote access works properly before upgrade.

Anyone has this issue?

Suggestions?

 

Best Regards

Luca

1 accepted solution

Accepted Solutions

L1 Bithead

Hi Folks,

 

The issue was already investigated by the Engineering team and they found a problem in config migration to 7.1 release.

 

There is a workaround available:

 

From CLI configure:

 

# set global-protect global-protect-gateway <gateway name> client-auth auth-any os Any
# commit

 

Dev. created a fix which will be tested and included in one of the following maintenance releases.

 

Cheers,

Marian

View solution in original post

8 REPLIES 8

L4 Transporter

We are trying to establish VPN tunnel on settings with Ios.

Sorry I have attached wrong screenshot.

This below it's right screenshot:

-------------------------------------

 

Error_On_Ios_VPN.PNG

 

In English says:

 

Connection VPN

 

Negotiation with VPN Server failed

 

 

 

 

L4 Transporter

Hi these are relevant log from PA:

-----------------------------------------

Relevant_Error_From_VPNsystem_log.JPG

-------------------------------------------------

Best Regards

Luca

 

We experienced this as well with Linux/mobile clients connecting via IPsec. PA recommended to roll back to our previously working PAN-OS version (7.0.5h-2 in our case), which did resolve our issue. We didn't get a report on what fix (if any) are currently in the works, so we're sticking with 7.0.x for now. 🙂

Hi @jsotech,

 

Thanks a lot for you response.

Yeap I have tested it on different enviroments and behavior is the same.

 

I wrote on community because, I just want to know if someone has found any workaround on this.. But I suppose this is simply a bug of 7.1 major release.

 

I will wait with you for 7.1.1 or a fix for that; at this moment I'm doing roll-back to the previous version.

 

Anyone facing this issue too?

 

Best Regards

Luca

Upgraded to 7.1.1 .. Same issue 😞

Hi Luca,

with PAN 7.0.5-h2 it works fine. It seems the problem is related on PANOS 7.1.x

 

Thanks.

Jacopo

L1 Bithead

Hi Folks,

 

The issue was already investigated by the Engineering team and they found a problem in config migration to 7.1 release.

 

There is a workaround available:

 

From CLI configure:

 

# set global-protect global-protect-gateway <gateway name> client-auth auth-any os Any
# commit

 

Dev. created a fix which will be tested and included in one of the following maintenance releases.

 

Cheers,

Marian

Thanks Again @MN !!!!

 

:))

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