GP password expiry error

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L4 Transporter

GP password expiry error

Some of our users are getting password expiring msg when they are connecting via GP but when we checked their ldap accounts the password is set to never expire.PANOS version is 8.16-h2 and Global Protect Agent is 4.1.10 is there is bug.Please suggest

Joshan_Lakhani_0-1594884592222.png

 

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GP 4.1 is EoL.

Firtstly you have too upgrade to the supported version

 

https://www.paloaltonetworks.com/services/support/end-of-life-announcements/end-of-life-summary

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