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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! wildcard certificate for log forwarding app

Hi All, We are doing a POC for prisma access, customer wants to test log forwarding app and since they have wildcard certificate they want to use it.Can we use wildcard certificate for log forwarding app and is there any limitation/caveats in using wildcard certificates.

HA1 showing down

HA1 is showing down, but HA1 Backup and HA2 are showing up. FWs recently configured by contractor who has left. Configuration appears correct. Any suggestions?

Resolved! How do I add disk space to Panorama?

We have had Panorama running but we want to add disk space to it. We have added the disk space to the VM but how do I actually get Panorama to recognize it? version 4.1.6

JeffTQT by • L2 Linker
  • 5839 Views
  • 3 replies
  • 0 Likes

suspend both firewall

What would happen if you suspended both of your firewall in an active/passive HA configuration? Starting with suspending the passive firewall first and then the primary firewall.

jdprovine by • L4 Transporter
  • 10642 Views
  • 9 replies
  • 0 Likes

PR_END-OF_FILE_ERROR in firefox

I am having trouble with https://support.microsoft.com in firefox and getting this message. It works fine in chrome though, After i disable decryption for it, it works fine in firefox as well. Why it is breaking in one browser with decryption enabled. Maybe there are other sites as well that i yet don't know are breaking as well for same reason.

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raji_toor by • L4 Transporter
  • 4724 Views
  • 2 replies
  • 0 Likes

GlobalProtect Pre-Logon NULL issue

Trying to setup new config for pre-logon, seems to be not working. I am getting machine certificate null error. First i was using internal PKI but then i found this KB and i was hitting the same issue.https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClR8CAKI then tried to setup with self generated certs, while i have ask...

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raji_toor by • L4 Transporter
  • 13697 Views
  • 12 replies
  • 0 Likes

Resolved! Site to site tunnel routing issue

I have 2 ISP. My site to site VPN is configured at on 1/10 (ISP A).I want to move my all vpn to other isp1/9(ISPB). Once i change is interface from ike gateway and add the virtual route toward (ISP B) tunnel is up but traffic is not passing through tunnel.when i ping from my PC toward destination ip traffic is still passing via (ISP A). When i ...

How to Collect HTTPS on PA-3020?

Hi.It's a question about my client's request.The customer is using PaloAlto Pa-3020 (PAN-OS 7.1.23), and wants to collect https information (log) through the firewall. The customer told me, "I (customer) know that you need to install a private certificate on each PC to collect HTTPS."I looked up related information in Tech Docs, but I couldn't f...

Resolved! Two ISP connections - one primary / one guest network

Hello,Today we have one interface designated as a WAN interface that manages our IPsec tunnels, GP Portal/Gateway, NAT for Websites, and business web browsing and needs. We have a second internet connection that we use for a guest network that goes through a really old Sonicwall (Different IP range/provider from our main WAN (untrust) link). I...

cmateam by • L3 Networker
  • 12700 Views
  • 8 replies
  • 0 Likes

SIP Trunks failing

Hi All, Im a Telephone system installer and have installed a system with SIP trunks which authenticate with the public IP (not register user name/password)The SIP trunks remain working at all times for outgoing fails after a time normally about a day. the firewall is a palo alto PA220 the SIP provider tells me they are trying to communicate on a...

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High DP utilization alert

Palo-Alto event “Dataplane under sever load” triggers when the CPU utilization is 100%. In Palo-Alto firewall is there any option to set threshold for the CPU Dataplane , means if CPU Utilization is to 90 or 80% it will generate alert in system logs and that we can use it to receive via email.

Deepak_K by • L3 Networker
  • 4829 Views
  • 1 replies
  • 0 Likes

Resolved! HA Path Monitoring using virtual-router

So, I am new to Palo Alto firewalls and have had an interesting time getting to know their functions. I have a question which I have not been able to find the answer on regarding HA path monitoring setup specifically with a virtual router. Albeit, I have only been looking for a few days.According to my understanding, when you setup path monito...

Unable to Upgrade a PA-3050

I've purchased a used PA-3050 that's currently running version 5.06 to 6.0, but I'm running into trouble with first upgrading the content version. I'm getting an error about needing content version 401 or greater. I've tried to do a content update via Panorama. Would this document be the only way to upgrade: https://knowledgebase.paloaltonetwork...

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