10-09-2018 02:44 PM - edited 10-10-2018 07:22 AM
recently pushed out always-on vpn, but one site/office is reporting slowness when connected to it. The office is a managed office, so i have no control over their internal network.
When VPN is disabled they are able to hit 600mb download/upload. As soon as the user enables GP VPN, this cuts down to 20mbps. I have performed a packet capture on the client machine, and cannot see anything untoward - minimal ooo packets are retransmits.
Any thing i can check or change?
EDIT:
This is also happening for users in other locations, i just didnt spot it before as most of them have a slower internet connection. One colleague has 200mb fibre internet, when connected to GP VPN this drops down to 80mb
10-10-2018 07:13 AM
Hello,
This could be a good candidate for a TAC case. I do know in the past there have been versions of GP that just didnt behave correctly and caused weird behavior. Perhaps see if there is a new client out there and read the release notes? Also what are the speeds of users that pass through the same PAN with and without being on GP?
Regards,
10-10-2018 07:24 AM
ive amended the original post with further information as it is not just one office affected. Remote users also seem to be capped. A colleague tested it from home where he has a 200mb fibre connection, once globalprotect is up and running a speedtest shows this drop to 80mb.
We have raised a TAC case
10-10-2018 08:10 AM
Sorry I couldnt help more. Let us know how it goes.
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