04-11-2017 01:14 AM
Hi All!
after logging in the GUI not works anymore, i tried to restart the web service via CLI using the command 'debug software restart process web-server', but nothing changed.
Can anyone give me some tips?
Thank you!
Regards,
Daniele
04-11-2017 01:19 AM - edited 04-11-2017 01:21 AM
Hey,
What hardware and PAN-OS release are you on? Did you try to restart a mgmt server:
04-11-2017 01:28 AM
Hi @TranceforLife,
is a PA-3020 with PAN-OS 8.0.1.
I tried to restart the mgmt server as you suggested right now and now the GUI started working.
Thank you!
Regards,
Daniele
04-11-2017 06:30 AM
The management server is for the actual GUI.
09-04-2024 07:51 AM
In my experience, sometimes mgmtsrvr as well as websrvr, both needs restarting; but it can be checked which one has stopped by using the commands:
show system software status | match websrvr
show system software status | match mgmtsrvr
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