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04-22-2014 09:14 AM
Hello Sjb,
1. There is a problem in Internet Explorer 11 native mode compatibility issues with WebGUI.
2. IE 11: WebGUI shows blank blue screen after logging in in few 4.1.X version ( it's a known issue and should be fix in 6.0.x)
Could you please let us know PAN model, PAN OS version..?
Thanks
04-22-2014 09:00 AM
I'm using the PA-500 with PAN-OS 6.0.1. I work exclusively with IE 11, and have not had any issues. What's the exact problem you are having? Are you on an older version of PAN-OS?
04-22-2014 09:14 AM
Hello Sjb,
1. There is a problem in Internet Explorer 11 native mode compatibility issues with WebGUI.
2. IE 11: WebGUI shows blank blue screen after logging in in few 4.1.X version ( it's a known issue and should be fix in 6.0.x)
Could you please let us know PAN model, PAN OS version..?
Thanks
04-22-2014 09:42 AM
Thank you both for confirming the issue is not unique to us and is our version of PAN OS, I tried a lot of searching on the support portal and found issues listed with older IE versions but little on 11 either way. I have PAN OS 5.0.4 and get the blue screen after signing in exactly as you describe Hulk. We are going to look at upgrading to 6.x soon.
Thanks again
05-06-2014 05:52 AM
Best way around that is in IE 11 go to >>>>Tools>>>Compatibility View Settings >>>> then add the IP of the Pan device while logged into the blank blue screen. Once IP is added it will then display. I ran into this when I upgraded to IE 11 and running PAN O/S 5.0.10
04-03-2015 12:44 PM
I had this same blue screen issue using IE! The PAN FW was running 5.0.11
I just used a different browser (Google's Chrome). It worked fine with a different browser.
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