HA State is "not sycned" even though Sync Task is completed on Peer (Passive) Gerät)

[f.kuecuek]

Hello,

There are a few config differences between Active/Passive Firewalls like (asssigned Auth. Profil under Device section, login banner, snmp features)

When i perform sync it shows on Task Manager of Passive Firewall it is succesfully synched. 

However on the Active Firewall it shows us always "not synced"

here is the show high avaiabiltiy state output from active and passive firewalls

Active : 
Configuration Synchronization:
Enabled: yes
Running Configuration: not synchronized
Out-of-sync Reason: Failure to complete config sync

Passive :
Configuration Synchronization:
Enabled: yes
Running Configuration: not synchronized
Out-of-sync Reason: Peer disconnected with commit

[BPry]

@f.kuecuek,

When you try to run the following on the Active firewall what is the output?

request high-availability sync-to-remote running-config

[f.kuecuek]

HA synchronization job has been queued on peer. Please check job status on peer.  -> on the passive device it says it is completed but on active device it is always not synced

[nopasswd4u]

Hello @f.kuecuek, 

I am curious if there is an issue with the management server on the passive unit. Can you post a screenshot of the HA widget from the web interface dashboard? 

I came across the following article with a different sync related error: Not able to sync configuration to peer with error message "HA Group XX: Running configuration not sy... 

Perhaps you could try the troubleshooting steps listed in the article and see if the issue is of a similar thread? Let me know! 

Cheers. 

[f.kuecuek]

It is solved with disabling and enable snyc config under HA settings

[nopasswd4u]

Glad to hear it!