ha2 keep alive

[simsim]

Hi,

I am getting the below message  ,there is no specific interval (around  30 min) 

it  countinously happens from three days .

What is the action need to be taken 

HA Group 1: Local HA2 keep-alive up
04/15 14:57:47

HA Group 1: All HA2 keep-alives are down
04/15 14:57:39

HA Group 1: Local HA2 keep-alive down
04/15 14:57:39

 How do i begin the troubleshooting ?

This will cause any issue ? 

I could see the dataplane cpu going very high right after the  keep alive up ?

What exactly ha2 doing 

during this time , i can see the link ha2 is up 

Thanks

[BPry]

@Sethupathi,

I wouldn't be worried about the dev/md3 partition being at 92%, that wouldn't cause your HA issues at all. If you are utilizing the dedicated HA1 and HA2 ports and not configuring another interface as a high-availability interface, high dataplane utilization shouldn't cause the HA interfaces to drop out. I would open a ticket with TAC so they can look at the associated logs and see exactly what was going on at the time the interfaces dropped. 

[joris_vd]

Hi,

I'm seeing the same issue here. We have an active/passive 5250 cluster.

We are running PANOS8.1.9

All HA links are directly connected.
cluster node 1:

cluster node 2:

Is this a known issue?

Thanks

J

[Ryan_Thompson]

Hi @joris_vd,

Did you ever find a solution to the issue you mentioned? I'm currently running into a very similar issue with a 5050 active-passive cluster running on PAN-OS 8.1.10. We've been working with TAC for the past few days and haven't had any resolution. Any info would be much appreciated.

Thanks,

RT

[joris_vd]

Hi Ryan,

As it only happened once we closely kept monitoring the cluster behavior in case it would re-occur...but it didn't. No support ticket was opened.

I will keep you posted if it happens again. We are still running PANOS 8.1.9.

Please let me know the outcome of the support ticket.

Best regards

Joris

[fb-pan]

Hi Ryan

Did you guys found a resolution for this?

I see the same issue with PANOS 8.1.10 with a PA3220 A/P.

Regards

Fabian

[joris_vd]

Hi Fabian,

No, not yet.

It did occur just once on our A/P firewall cluster.

I'll let you know if it happens again.

Best regards

Joris

[Parsek]

Hi people.

Our customer faced the same problem in PAN-OS 9.1.9. It uses the PA-820 models in active-passive mode and dedicated HA ports.