04-15-2017 05:21 AM - edited 04-15-2017 07:59 AM
Hi,
I am getting the below message ,there is no specific interval (around 30 min)
it countinously happens from three days .
What is the action need to be taken
HA Group 1: Local HA2 keep-alive up
04/15 14:57:47
HA Group 1: All HA2 keep-alives are down
04/15 14:57:39
HA Group 1: Local HA2 keep-alive down
04/15 14:57:39
How do i begin the troubleshooting ?
This will cause any issue ?
I could see the dataplane cpu going very high right after the keep alive up ?
What exactly ha2 doing
during this time , i can see the link ha2 is up
Thanks
07-04-2019 07:17 PM
I wouldn't be worried about the dev/md3 partition being at 92%, that wouldn't cause your HA issues at all. If you are utilizing the dedicated HA1 and HA2 ports and not configuring another interface as a high-availability interface, high dataplane utilization shouldn't cause the HA interfaces to drop out. I would open a ticket with TAC so they can look at the associated logs and see exactly what was going on at the time the interfaces dropped.
11-15-2019 12:28 AM
Hi,
I'm seeing the same issue here. We have an active/passive 5250 cluster.
We are running PANOS8.1.9
All HA links are directly connected.
cluster node 1:
cluster node 2:
Is this a known issue?
Thanks
J
02-12-2020 07:08 PM
Hi @joris_vd,
Did you ever find a solution to the issue you mentioned? I'm currently running into a very similar issue with a 5050 active-passive cluster running on PAN-OS 8.1.10. We've been working with TAC for the past few days and haven't had any resolution. Any info would be much appreciated.
Thanks,
RT
02-13-2020 12:03 AM
Hi Ryan,
As it only happened once we closely kept monitoring the cluster behavior in case it would re-occur...but it didn't. No support ticket was opened.
I will keep you posted if it happens again. We are still running PANOS 8.1.9.
Please let me know the outcome of the support ticket.
Best regards
Joris
02-20-2020 10:07 PM
Hi Ryan
Did you guys found a resolution for this?
I see the same issue with PANOS 8.1.10 with a PA3220 A/P.
Regards
Fabian
02-21-2020 12:34 AM
Hi Fabian,
No, not yet.
It did occur just once on our A/P firewall cluster.
I'll let you know if it happens again.
Best regards
Joris
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