ha2 keep alive

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ha2 keep alive

L4 Transporter


I am getting the below message  ,there is no specific interval (around  30 min) 

it  countinously happens from three days .

What is the action need to be taken 


HA Group 1: Local HA2 keep-alive up
04/15 14:57:47

HA Group 1: All HA2 keep-alives are down
04/15 14:57:39

HA Group 1: Local HA2 keep-alive down
04/15 14:57:39

 How do i begin the troubleshooting ?

This will cause any issue ? 


I could see the dataplane cpu going very high right after the  keep alive up ?

What exactly ha2 doing 



during this time , i can see the link ha2 is up 





I wouldn't be worried about the dev/md3 partition being at 92%, that wouldn't cause your HA issues at all. If you are utilizing the dedicated HA1 and HA2 ports and not configuring another interface as a high-availability interface, high dataplane utilization shouldn't cause the HA interfaces to drop out. I would open a ticket with TAC so they can look at the associated logs and see exactly what was going on at the time the interfaces dropped. 


I'm seeing the same issue here. We have an active/passive 5250 cluster.

We are running PANOS8.1.9

All HA links are directly connected.
cluster node 1:


cluster node 2:


Is this a known issue?




Hi @joris_vd,


Did you ever find a solution to the issue you mentioned? I'm currently running into a very similar issue with a 5050 active-passive cluster running on PAN-OS 8.1.10. We've been working with TAC for the past few days and haven't had any resolution. Any info would be much appreciated.




Hi Ryan,


As it only happened once we closely kept monitoring the cluster behavior in case it would re-occur...but it didn't. No support ticket was opened.

I will keep you posted if it happens again. We are still running PANOS 8.1.9.

Please let me know the outcome of the support ticket.


Best regards


Hi Ryan


Did you guys found a resolution for this?

I see the same issue with PANOS 8.1.10 with a PA3220 A/P.




Hi Fabian,


No, not yet.

It did occur just once on our A/P firewall cluster.


I'll let you know if it happens again.


Best regards


L0 Member

Hi people.

Our customer faced the same problem in PAN-OS 9.1.9. It uses the PA-820 models in active-passive mode and dedicated HA ports.

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