Yes we knew there was a known issue, however, as yet we have been unable to get our configuration to the point where we encounter the known issue.. My request for help was hoping that someone may post / provide an example (anonymised) config for cert pre-logon & saml user logon to help us get our configuration moved forward.
I don't believe the KB issue prevents a connection, it suggests you just need to logon twice. Our SE suggests that PA are hoping to resolve this in a new build of the GP client, potentially v5, but still a work in progress.
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