help

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

help

L0 Member

PA2020  had factory reset  

its show Unable to create directory /mnt/panrepo

and  can't into maint

Can someone explain what the problem is?

3 REPLIES 3

Cyber Elite
Cyber Elite

Hello,

I would open a support case.

Regards,

thanks! 

 

Cyber Elite
Cyber Elite

@m1ngh1,

Just as an FYI, the PA-2020 is End of Life in April of 2020. This hardware really needs to be replaced with something that is actively supported, and I'm not sure TAC is going to help you with this model as the ability to renew support on this hardware should have also lapsed so you wouldn't have an active support contract. 

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!