How deactivate multi factor authentication

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How deactivate multi factor authentication

L0 Member
3 REPLIES 3

Hi @t.jithendra ,

If your are asking regarding the MFA for your Palo Alto account (support portal, app hub, live community, beacon etc) the short anwser is - you cannot.

 

As mentioned here - https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClN9CAK

MFA is mandarory for all CSP accounts.

Is possible to change MFA method from biometric login to mail OTP...?
As soon as possible pls reply me sir..

Cyber Elite
Cyber Elite

@t.jithendra,

You can manage MFA options at https://sso.paloaltonetworks.com/enduser/settings if you want to enable another option and remove the biometric authenticator that you have setup. 

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