How deactivate multi factor authentication

[aleksandar.astardzhiev]

Hi @t.jithendra ,

If your are asking regarding the MFA for your Palo Alto account (support portal, app hub, live community, beacon etc) the short anwser is - you cannot.

As mentioned here - https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClN9CAK

MFA is mandarory for all CSP accounts.

[t.jithendra]

Is possible to change MFA method from biometric login to mail OTP...?
As soon as possible pls reply me sir..

[BPry]

@t.jithendra,

You can manage MFA options at https://sso.paloaltonetworks.com/enduser/settings if you want to enable another option and remove the biometric authenticator that you have setup.