Can`t proceed to customer support portal

The first i created an account for Customer support portal and I'm Stock with this

Your account is currently waiting for your company’s Super User Approval. Access will not be provided until this approval is received. To help speed things along, yo

VM Trial License

Hi
I am trying to obtain a TRIAL LICENSE for a VM. I am using EVE-NG and need to set up a training lab. I dont want to associate it with'

our current Palo Altos. How can i go about obtaining one?

Struggling to Unset Virtual Router from Interface via API – Manual Works, API Always Fails

Hi everyone,

I’m working on automating Palo Alto firewall configuration via the API and I’ve run into a puzzling issue.

What I’m Trying to Do:

• Unset the Virtual Router assigned to a specific Layer3 Ethernet interface (e.g., ae2.4008) using the API.

Renew Palo Alto Global Protect Certificate issued by Public CA

Dear All,

I need some immediate assistance with this.

Can you anyone help me out.

We have a Palo Alto VPN Gateway at our office where client connect to the internal Network via Remote Access VPN. Now recenlty the certificate was expired the follo

Zone rename effects on Shared Policies

After a company acquisition we have inherited about 25 firewalls which I have recently migrated to a single Panorama instance, along with shared policies and templates, and in the process of building shared policies for the entire fleet.

For the shar

Is there a need for a book on PAN-OS "Policy as Code" subject?

Dear All,

I am looking to determine if there is a demand in the market for a guide to PAN-OS security policy automation ("policy as code").

There is plenty of reference information (https://pan.dev is always a good starting point) but there is

Assistance Required – Cybersecurity Fundamentals Certificate Not Unlocking

Hello Beacon Support Team,

I recently completed the Cybersecurity Fundamentals course on Beacon. However, my progress is stuck on Module 4 even though I have already gone through all the lessons and quizzes. The platform keeps sending me back to Modu

About CVSS version

Hello PaloAlto Networks Team,

What version of CVSS is listed in Palo Alto Networks Security Advisories?

Please tell me which version it is, such as CVSS v3 or v4.

Regards,

IPSec HA Failover - Feature Request NSFR-I-26043

As of this post, Palo Alto Firewalls do not sync Phase 1 for IPSec Tunnels. If a remote end is using Dead Peer Detection, this will cause the tunnel to go down after a failover occurs and the remote end DPD hits its threshold. Since the Palo no longe

Add Palo alto HA (existing config) in Panorama. Doubts..

Hi,

I need to add a cluster A/P FWs in Panorama. I was checking this useful link: https://www.mbtechtalker.com/migrate-a-ha-pair-of-pan-firewalls-to-panorama-management-2/ and videos on internet.

I have everything under control, but I'm a little

Fetch Device Certificate failure

Hello,

I am getting this error (Failed to fetch device certificate.TPM public key match failed.) on a PA460 (11.0.2-h2).

I tried multiple solutions without success :

• This KB https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000