Issues with Device Telemetry

I have an HA pair (active/passive) of PA3250s (no Panorama) and just recently upgraded to PanOS 10.0.6 from 9.1.9. I configured the device telemetry and downloaded the new certificates for both firewalls. Telemetry is working great on my primary fire

SNMP (V3) not working on MGMT Interface

PAN-OS: 10.1.6-h6

Issue: SNMP (V3) not working on Management Interface.

Description:

Customer have configured SNMP monitoring from Logic Monitor and Palo Alto but and its working fine for Dataplane interface but if we change it to management interfac

How to allowlist a file form wildfire-virus

We have a file (Filex.exe) that is throwing blocks of the following type

Domain/IP categorisation

Hi all,

I am using a PA-5250 with PAN-OS 11.1.6-h10. Our environment makes use of the automated correlation engine correlated events. So for example we get alerts like this one: 

PA-445 stability?

Anyone else having issues with PA-445 stability? We're doing our 2nd RMA in less than 6 months on a PA-445 that just randomly restarts. It's on dual independent electrical circuits (with UPSs). After the first RMA it did it again and support said it

Identify users (UIA) authenticating with SAML

HI,

We have some users authenticating with SAML (EntraID) but these users are not being identifing in UIA. Is possible to get the info in UIA and palo about users authenticating in SAML?

any idea or KB?

Software NGFW Credits

Can someone please help clear up some conflicting info I am getting.  I have Panorama managing on-prem firewalls and cloud firewalls.  When I purchase credits for my cloud firewalls, I would think it is not necessary to check the Panorama Management

Disable interface and kill its sessions by schedule...

Hi,

This is a boarding school situation.  By mutual agreement we close internet access to the dorms from midnight to 6AM.  Several years ago we tried to control the DormsNetZone rules by a schedule.  However as this didn't kill the active sessions it

password not working in active device

We have an Active/Passive Palo Alto HA setup with IPs .135 (primary/active) and .136 (secondary/passive). About a month ago, when logging in via the VIP, I landed on .136 (active at that time not sure how it became active ) and was able to access it,

Cancel my suscription

I want to cancel my subscription with Palo Alto Networks; how should I proceed?

course completion issue

i facing course completion issue ,i completed couse but it shows in progress help me to solve this problem