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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

 

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! 

 

This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussi

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kiwi by • Community Team Member
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Resolved! PAN-VM 10.0.6 default username and password

I downloaded the PAN-VM 10.0.6 from the customer site. It is showing me the PA-HDF login: prompt, when I type in the default username: admin and password:admin, it's showing incorrect username and password. Any idea how to fix this? 

Resolved! PA-3260 Hardware EOL

PA-3260 EOL is August,2028 and I am planning ahead to transition to other model in the same category/series of firewalls. So far all PA on-prem firewall appliances are coming to an EOL by 2030. Is PA going to release newer models in the same category

...

Ajay358 by • L2 Linker
  • 1339 Views
  • 1 replies
  • 0 Likes

Resolved! CIE for user/group mapping for firewall on-premise

Hi Community,

I'm working on implementing user and group mapping for security policies on our on-premises firewall and wanted to verify my understanding of the architecture before proceeding further.

Current Setup:

  • On-prem Palo Alto firewall with Glo
...

RCastro by • L1 Bithead
  • 533 Views
  • 1 replies
  • 0 Likes

Resolved! High Availability Bandwidth / Latency Requirements

Hi

 

We are about to introduce a dual site DC setip with a single Internet IP address space available across both of them.  We have a Multiple VLAN 100 Mbps fibre link between the sites and would like to split the PA-3020 pair we have running active/

...

Maximum Number of Objects reached

Hello,

 

We have detected in our 820 device the following alarm:

 

SYSTEM ALERT : critical : max registered-ip for the platform reached (1000)

 

Searching the objects, we have only 746. I'm not being able to find so much information about this.

 

Does anyone

...

AitorGD by • L1 Bithead
  • 7444 Views
  • 6 replies
  • 0 Likes

Error opening support ticket

Hello,

I’m trying to open a support ticket, but the system won’t allow me to create a new case. Whenever I attempt to submit a request, nothing happens and the ticket is not created.

I keep getting the error:

System has encountered an error. Failed
...

tmsspsoc by • L0 Member
  • 422 Views
  • 1 replies
  • 0 Likes

Upgrade VM300-500 needs to readded in panorama?

I have a cluster in Panorama. We are going to upgrade these 2 machines from VM300 to VM500. So i understand the SN will change and we will need to readded in panorama? is that right? i understand that being a different model i wont user command "repl

...

BigPalo by • L4 Transporter
  • 251 Views
  • 0 replies
  • 0 Likes

Resolved! Questions about PAN-303959

Attention: Global TPM team,

 

Hi,

 

I have some question about PAN-303959.
----
Traffic that is incorrectly identified as unknown-tcp/unknown-udp eventually drops due to an App-ID resource limitation issue.
----
https://docs.paloaltonetworks.com/pan-os/1

...

MasaW by • L1 Bithead
  • 2239 Views
  • 1 replies
  • 1 Likes

Can anyone else not submit a support ticket anywhere?

I have a PA-440 that needs firmware updates to resolve a vulnerability. Can't upgrade through the web gui because the downloads fail and logs don't give me anything descriptive. I try logging into the customer portal to grab the firmware download or

...

itdept_0-1763147208406.png
itdept by • L0 Member
  • 494 Views
  • 1 replies
  • 0 Likes

unable to view traffic in moniter

I’m working on a small lab setup using Palo Alto 10.0  and I’m facing an issue where traffic is passing, sessions appear in Session Browser, and the security rule hit count is increasing, but no logs are showing up in Monitor → Traffic. I have enable

...

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