slow GUI

Hi,

why my GUI is soo slow ? I have to wait 10-15 sec for new clicked tab to open. (Main Menu on top)

Does anyone of you have the same problem?

My PA is PA-2020, software version 4.0.3

SNMP (V3) not working on MGMT Interface

PAN-OS: 10.1.6-h6

Issue: SNMP (V3) not working on Management Interface.

Description:

Customer have configured SNMP monitoring from Logic Monitor and Palo Alto but and its working fine for Dataplane interface but if we change it to management interfac

Alarm failed to start grpc connection with address urlcat.hawkeye.services-edge.paloaltonetworks.com:443

Hi,

We are receiving this alarm:

severity: high opaque: Failed to establish GRPC connection to UrlCat service: failed to start grpc connection with address urlcat.hawkeye.services-edge.paloaltonetworks.com:443, err context deadline exceeded

We

Application recognition "ms-teams-audio-video"

Hello,

I run into behavior that I can't explain.
We make teams available on the virtual desktops (web-based & desktop app)
We only want to block the use of audio and video within the functionality of both teams options.
Users are not allowed to use t

Dual VPN failover confusion...

Hello everyone,

Can someone offer some clarity on my questions regarding these two Palo Alto kbs?

1. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000POO0CAO&lang=en_US

In the screen shot, both primary and secondary tunne

Clientless VPN 404 error

Hello everyone,

i installed the clientless vpn and up to the login page everything is fine, but when i click on one of the apps i set it gives me the error "404 page not found", I don't have any kind of traffic log that I can analyze, the globalp

failed download GlobalProtect client

Good morning.

I inherited an old PA-220. I would like to try to set up a VPN, but when I try to download any version of the GlobalProtec Client, the download fails "failed to download due to generic communication error".

If I try to check for updates

decrypt-unsupport-param error with no decryption

We are receiving a decrypt-unsupport-param to a specific destination with no ssl inspection applied. I created a no decrypt rule and didnt apply a decryption profile so we weren't checking for expired or untrusted certs either. There is also nothing

source of user-id data

I'm troubleshooting what appears to be an issue with user-id. I want to confirm I'm identifying the correct Window Event Logs the User-ID Agent captures to populate the User-ID data. I'm reviewing the logs in Splunk, so the source is shows as WinEven

GlobalProtect disconnecting the RDP connection when trying to connect

Hello,

So I work in education and our department is currently having an issue with the most recent GlobalProtect update (6.2.2-259) pushed onto us. 

Some of our staff members use GlobalProtect on their work-from-home laptops and connect to their

Are there stats to see if a static route is being used/hit?

I have some static routes that I am not sure are used anymore in our network. Is there stats anywhere to see if these are being used on the palo? Similiar to the stats you can see on security policy hits or PBF hits

Export Codes - HS/ECCN/CCATS

Hi, 

I'm looking to obtain the export codes for some Palo Alto Network products.  Can anyone point me in the right direction to obtain these?

Thankyou, 

Anydesk issue.

Hi everyone!
I have some issues with anydesk application. It has ssl issue because of decryption, I think.

I've added *.anydesk.com ind 'SSL decryption exclusion', but it didn't worked.

Maybe some of you have faced such kind of issue?

Thanks in advance!