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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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GlobalProtect Mobile Initial SAML Authentication with ID Fails After Upgrading to PAN-OS 10.2.18-h6

Hi , Observed Behavior- Before upgrading to PAN-OS 10.2.18-h1, GlobalProtect SAML authentication using ID worked normally on all platforms.- After upgrading to PAN-OS 10.2.18-h6, only Android, iPhone, and iPad are affected.- Initial SAML authentication fails only on mobile clients.- Windows clients continue to authenticate successfully using t...

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Cortex XSOAR community edition

Hi all, I signed up via this link (https://start.paloaltonetworks.com/sign-up-for-community-edition.html) for Cortex XSOAR community edition about 1-2 hours. But still did not receive any mail or link to download. How long should I wait for mail or link?Thanks in advance!

Resolved! Panorama Major PAN-OS Upgrade - Full Commit and Push Requirement

Greetings All, Seeking clarification on the full commit and push of Panorama configuration required after upgrading to a major version (ex: 10.2.x to 11.1.x) outlined in step 13 of Upgrade Panorama with an Internet Connection. Is this actually required? This requirement is not outlined in the following LIVECommunity articles / KB articles ...

nohash4u by • L3 Networker
  • 955 Views
  • 2 replies
  • 0 Likes

Certain logs not sending to Splunk

Hi All, PA 1410PAN-OS 11.1.13-h9license valid Advanced URL Filtering Advanced WildFire License Just recently i have configure Log forwarding to our Splunk. We follow this document https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClGwCAK the splunk is successfully receive Traffic, Threat, System, GlobalProtect, and ...

New Internet connection - break up HA pair to provision?

We have a pair of PA440s as our main firewall, with a fairly complex but not totally weird configuration - all physical interfaces in use, some with sub-interfaces, NAT to some inbound servers, VPN, URL filtering, etc etc. We have a new Internet connection - same provider, but with upgraded service that precluded just turning up the speed. ...

ACME and SSL decryption

So i recently got wind of this: https://www.thesslstore.com/blog/47-day-ssl-certificate-validity-by-2029/ acme.sh and/or certbot takes care of the servers, but won't this break existing SSL decryption rules? Any strategies/workarounds for this? tia

Resolved! Trial VM-Series OVA-deployed VM stuck at PA-HDF login prompt for over 24 hours; multiple hosts and multiple attempts

Hello! I reached out to receive a trial for the VM-Series NGFW so I could practice/lab out some configs during my certification path. I have followed all of the instructions provided, confirmed ESXi version was fine, increased vCPU and RAM allocated following the sizing guide, and tried being patient, but multiple attempts at getting the VM-se...

VRT-JH by • L1 Bithead
  • 22931 Views
  • 9 replies
  • 0 Likes

ARP table By SNMP

Hi, Any idea How I get ARP table from Palo Alto Firewalls (PA-200, PA-500 and PA-3020) by SNMP? Did try BRIDGE-MIB::dot1dTpFdbTable but gave me NULL resualts Mike Alani

SAML SSO Admins Cannot Install Software Updates - "You don't have superuser access"

Hello Everyone, We are troubleshooting an issue where administrators authenticated through Microsoft Entra ID (Azure AD) SAML SSO are unable to install PAN-OS software updates. Environment: Palo Alto Firewall Microsoft Entra ID SAML SSO Authentication Profile configured with: Admin Role Attribute: adminrole Entra ID SAML Claim: adminrole ...

Resolved! VM100 SCM support

Hi, looking for some clarification on VM100 SCM support. I have a customer who has onboarded two VM100s (HA pair) and is currently managing their configuration via SCM. No issues there, however when we look at the Dashboard there is no evidence of these devices at all. Other firewalls are showing, but the VM100s are missing. Telemetry appears ...

Resolved! [SOLVED] Prisma Access Panorama-Managed The Serviceability Commands Are Not Working!!

Hello LiveCommunity Team! I created this post to share my experience with an issue regarding the *Serviceability Commands* function in version 6.1.0-h7 of the Panorama Cloud Service plugin. My client reports that this function is not operating as expected; the EDL and routing information sections appear empty, do not allow the selection of speci...

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Resolved! EOS devices and License Relationship. (PA-220)

Hi, I am worried about PA-220 EOS. I have PA-220 and bought 5 licenses. (Threat Prevention, GlobalProtect Gateway, PAN-DB URL Filtering, WildFire License, Premium Partner Support) As described in the link below, our device is EOS. But not EOL. https://www.paloaltonetworks.com/services/support/end-of-life-announcements/hardware-end-of-life-...

tsenturk by • L0 Member
  • 4504 Views
  • 4 replies
  • 0 Likes

Resolved! Server Monitoring Not Connected

Hello, Microsoft AD under Server Monitoring is showing as 'not connected.'We would like to use the PAN-OS Integrated User-ID AgentOutput from debug commands show UserID Debug Log is enabled but nothing is logging. Anyone encountered similar issue?

Resolved! PA Active/Passive and Cisco stacking LACP

hello, we have setup Active/ Passive connected with cisco stacking 9500 with four links full-mesh as shown below: Paloalto active: PA(active) AE1 ========= cisco-1 switch (Etherchanel 10) PA(active) AE1 ========= cisco-2 switch (Etherchanel 20) Paloalto Passive: PA(passive) AE1 ========= cisco-1 switch (Etherchanel 10) PA(passive) AE1 ...

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