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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Request the Change boot mode feature will work on GUI

Dear Palo Alto, I cannot change ZTP to Standard mode on GUI, it is not working, so i have to access to CLI to prompt "set system ztp disable" to change mode. I don't understand why Palo Alto doesn't make this feature work on the GUI even though there's a menu displayed. I think the development team should consider implementing this feature s...

Issues with connectivity between HA PAs and Nexus Leaf Switches

I've inherited a setup which has PAs with two vsys each connecting:external switch/router > PA external vsys > A10 Load Balancers > PA internal vsys > Cisco Nexus Leaf switches We run a full mesh setup (1x interface from each side of the PA HA pair to each (upstream switch, external A10, internal A10) internal device, both primary an...

rmeskill by • L0 Member
  • 207 Views
  • 1 replies
  • 0 Likes

Terminal Server Agent issues with CCH Engagement

Hi everyone, we recently deployed Terminal Server Agents on our AVD Hosts. We're having issues with about 3-5 users that use CCH Engagement. Users would get the below errors when trying to open binders: We also increased the minimum port allocation size from 200 to 500 and changed the source port allocation range to 25000–45000. From our obs...

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Automatic Certificate Renewal for Global Protect Portal

With the pending move of publicly issued certificates to a shorter time frame, is there anyway to ease the amount of effort to get the new certificates installed on the firewalls since it will now need to be done multiple times a year? Working on a few that will using SAML for authentication and be managed by Panorama so trying to see the best ...

DJ_1924 by • L2 Linker
  • 620 Views
  • 3 replies
  • 1 Likes

PAN-OS Dark Mode

I am surprised there is not a Dark Mode. I have seen comments on using CLI and other Third Party apps to change, This can effect how the GUI is viewed. I have noticed when doing this with other apps you can miss critical info. I would say this is a feature add that needs to be made. I have issue with my eyes that the bright background makes it h...

Resolved! Wildfire Malware detected miniwallet.bundle.js as Malware, VirusTotal does not list it

Hey we are using Cortex XSIAM and have been getting alerts on miniwallet.bundle.js apparently during MS Edge updates.From what I can see the Wildfire Verdict has changed yesterday. However, reading the report, I cannot explain why it is considered Malware. Googling also did not get me any further.Most interestingly: On VirusTotal the correspon...

Resolved! EDL server certificate authentication failed. A local copy of associated external dynamic list will be used

Since Saturday 7/12/2026 I've started receiving these messages on our firewall every few minutes. eventid: tls-edl-auth-failureobject:fmt: 0id: 0module: generalseverity: criticalopaque: EDL server certificate authentication failed. A local copy of associated external dynamic list will be used, so it won't impact your policy. EDL Name: Cortex I...

Resolved! [SOLVED] Prisma Browser Issue "No upstream gateways available & GlobalProtect/Remote Networks Push Jobs Fails Continously"

Hello LiveCommunity Team! I created this post to share my experience regarding some Issues that recently seen on the Prisma Browser and Mobile User GlobalProtect pushed failing multiple times!We had configured Prisma Browser alongside GlobalProtect—deployed via Strata Cloud Manager (SCM) to work seamlessly; however, a few days ago, we began seei...

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PA 5540 Deployment

I recently purchased a 5540 pair and plan on deploying them in the next few months swapping out a 5250 pair. I'm curious if anyone has worked with the 5500s yet, or even PANOS 12.1? Any comments or feedback you might have based on what you've seen so far.

Resolved! Deny authorization request for '_telemtryuser'

The other night I got a system alert email with the following message (truncated for obvious reasons): type: SYSTEMsubtype: generalmodule: generalseverity: highopaque: Deny the authorization request for the admin user thru CLI, '__telemetryuser' from 'Console or telnet' I found the article regarding the existence of _telemetryuser (https://kno...

P.Betts by • L0 Member
  • 847 Views
  • 1 replies
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Captive portal reauth

Im using captive portal in Palo Alto and each 3-4 hours i receive this: I need to reauth. Why is happening this? any timeout o cookie? where should i check?

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BigPalo by • L4 Transporter
  • 341 Views
  • 3 replies
  • 0 Likes

policy on AI responses?

Does PAN have a policy, a community rule with respect to copy-pasting of AI responses when responding to questions? If not - no restriction on drive-by AI-generated walls of text (more often irrelevant, sloppy, or even plain wrong - than not)? (To my 👀, one of the biggest challenges with both AI and human responses is insufficient context - a...

captcha carpet bombing

Keep getting these repeatedly - often during the same login session. Can anything be done on my side? Can anything be done on the back end? 🙏 (If not - can we do away with stoplights, buses, crosswalks, bridges and boats? Something a little more... I don't know - serene? Like oaks, birds, cats and dolphins? 😏😆) (The login is through CSP S...

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