03-15-2018 06:25 AM
Dears
Although we set "Travel"category on no decryption rule befor decryption ,the web site
https://www.airfrance.com not open
i wait to install but the brows go to
03-15-2018 07:31 AM
Do you have any more information about what is actually happening outside of getting redirected to Bing? With Decryption enabled or disabled I'm not having any issue opening airfrance.com or airfrance.us.
03-16-2018 06:11 AM
when user want to access website ,the browser still alot of time to download the page then no download any thing
then
we set the "Travel"category on the no decryption rule to bypass the decryption but still the problem is existing
03-16-2018 06:38 AM
I don't believe this is an issue with your firewall or your configuration. Do you have any way to verify that you can access the site in front of your firewall? My guess would be that this too wouldn't function.
03-16-2018 07:23 AM
I will check with server front of palo alto
but i want to confirm with you that if i set any site/IP address on no decrypt rule ,Is there problem should be resolved if related to palo firewall?
Thank you for you discussion and support
03-16-2018 07:45 AM
That would only address the issue if it was actually a decryption issue.
04-26-2018 06:56 AM
Thank you
The problem was be on ISP not related to firewall
Very thanks to your support
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