I am having Pan-OS integarted user Id

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I am having Pan-OS integarted user Id

L1 Bithead

For some reason the Agent stopped working on the end user computer. when i checked the event log i came with an error for the id 10036 ( The server-side authentication level policy does not allow the user domain\user SID (X-X-X-XX-XXXXXXXXXX-XXXXXXXXXX-XXXXXXXXX-XXXXX) from address xxx.xxx.xxx.xxx to activate DCOM server. Please raise the activation authentication level at least to RPC_C_AUTHN_LEVEL_PKT_INTEGRITY in client application ).

 

Can i know how to resolve this issue

17 REPLIES 17

Hello, we are facing the same errors and would change from WMI to WinRM-http. Do you know if is there any disruption in the user ip mapping on the firewall while doing the change? We are monitoring 4 domain controllers, eventually I can change the configuration one by one.

In our case we simply switched to Windows User-ID Agent, which is more reliable and consistent.

When you changed the registry key did you switch back to WMI.  Once I enabled the key and changed it back it connected right up.

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